- The use or the inability to use the services.
- Unauthorized access to or alteration of the user's transmissions or data.
- Any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the website or service. Neither shall multano.in be responsible for the delay or inability to use the website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, multano.in shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond multano’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
- User agrees and undertakes that user shall be solely responsible for his/her conduct and that multano reserves the right to terminate your rights to use the service immediately, notwithstanding penal provisions under the applicable laws enacted by the Government of India or any other statutory, legislative or regulatory authority authorized in this regard from time to time. In no event shall multano, its affiliates, employees, agents, consultants, contracted companies be liable for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever including but not limited to, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the multano sites/services for interrupted communications, delay, lost data or lost profits arising out of or in connection with this agreement.
Multano shall not be liable for any delay / non-delivery of purchased goods due to natural calamities, flood, fire, wars, acts of god, Pandemic or any cause that is beyond its control.
Notwithstanding anything contained herein, in no event shall Multano, its directors, officials, representatives, and employees are liable for any damages or claims relating to products sold through its various platforms.
All prices, unless indicated otherwise are in Indian Rupees. The availability of products is subject to change without prior notice at the sole discretion of Multano and orders can be cancelled if the product goes out of stock. Multano reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price which may be higher or lower than published. This shall be regardless of whether the order has been confirmed and / or payment been levied via credit card or debit card or otherwise. In the event, the payment has been processed by Multano the refund amount shall be credited to the credit card / debit card account and duly notified to you via email / SMS.
In a credit / debit card transaction, you must use a credit card / debit card that is issued in the name of the customer / user itself. Multano will not be liable for any credit card / debit card fraud because of the card being used fraudulently. The liability to use a credit card / debit card or a net banking transaction fraudulently will be on the customer / user and the onus to 'prove otherwise' shall be exclusively on the customer / user. Any request for cancellation of orders (in this regard) once duly placed on the site, shall not be entertained.
In the event of non-delivery of a product on account of a mistake by a customer / user (i.e. wrong name or address) any extra cost incurred by Multano for re-delivery shall be claimed from the customer / user placing the order.
Multano reserves the right to charge a fee for any or such facilities or freight or handling charges or shipping charges or statutory taxes.
Multano and its affiliates reserve the right to cancel orders for the product in their sole discretion for any reason which can include but not limited to, the product being out of stock, or for any other reason without intimation to the user.